Dixon Technologies
Automotive Service Tools
Customer Service Satisfaction
Automotive Fixed Ops

Dixon Technologies has innovative tools for Automotive Dealerships specializing in Service, Inventory Purchasing and Customer Follow Up. Dixon Tech is Making Life Better Helping Dealers Grow and Retain their Customer Base Through our Suite of Services.

Status+ is an Intuitive Service CRM Tool that takes all the guess work for your service customers and informs you and them every step of the way while using text and smart calling. You can decide which steps in the service process will notify the customer, and we'll let them know when their vehicle is ready for pickup. We also ask them to take a CSI Survey and notify you immediately if they weren't completely satisfied. Status+ allows you to keep track of every step within the service process. Tech's and Advisor's are notified by text when it's time for them to take action. You now have visibility over how long each step is taking, and can focus on bottlenecks. When a customer calls or texts their advisor back, we route this communication directly to that person. You can even go back and listen to previous calls or read the transcriptions. We'll even notify the customer when it's time to come back in for recommended maintenance and allow for them to schedule an appointment. Easily fill out the Digital MPI and share it directly with the customer. No more keeping track of physical forms because it's saved digitally for easy access.

Recon+ will help decrease your time to market, and point out any bottlenecks by measuring your process every step of the way. You won't be needing any more spreadsheets or manual repair orders! Our program allows you to calculate, real time, what you spend in reconditioning. We give you full transparency by allowing you to sort by vehicle year, make, and/or model. You are also able to calculate hypothetical holding costs, giving you a full scope on where money is falling through the cracks. Recon+ will send you a text alert when it’s your turn in the process to act. The platform even gives you the ability to approve a work order right from your mobile device. With complete transparency, you're able to accelerate the reconditioning process for a quicker turnaround. We integrate with your DMS or inventory management system so that there is no manual input-tation or duplication. This completely streamlines and consolidates your inventory management, and gives you more time in the day to redirect your energy to other important tasks on your to-do list.

Acquisition+ Are you losing money on auction purchase units, rising costs of vehicles, auction fees, inspection, transportation, or holding costs? As a dealer, connect with private sellers with the fastest moving vehicles, through an automated texting campaign. With the streamlined auto buying process from private sellers, your holding costs and costs associated with auction are reduced because you are the only bidder. In addition, you acquired the vehicle at the agreed upon price, you have the ability to resell it at your desired price point. We bring the auction to you. And, you are the only one bidding on the vehicle, so you're able to make an acquisition at the right price. Our automated texting platform contacts you with private sellers when they are selling a vehicle at the perfect time.

It's that easy! Contact Dixon Technologies by visiting our website at www.DixonTech.Net or call 469.904.0107 to find out how we can help take your dealership to the next level.