Bryan Roth went out of his way to earn our business. We found a car we loved, a Mercedes GL,, which had low mileage, one previous owner and all the desired features. The car had a few exterior scratches and dings and some interior stains. These weren't a deal breaker, but they were of concern to us. Bryan had all of this taken care of for us at no additional cost. He even provided a car for me to drive while my "new" GL was in the shop. In short, he bent over backwards to make us happy with our purchase. We'll be back to visit Bryan again when it's time to purchase cars for our kids. He is excellent in every way!