Our
5 Point Process ensures success, internal compliance, referrals, and the
ultimate car buying experience.
Step 1: Plan of Action - Every customer makes a choice to buy from you. In today’s economy when customers have many choices you have the opportunity to make them feel like the most important person in your Dealership. Consistency will ensure every customer receives the same great attention 100% of the time!
Step 2: Maxxed Out Delivery Area - Creating a perfect setting for the delivery will give your customer a “ WOW Experience” no matter what they buy. DeliveryMaxx can help the dealership create the perfect delivery area by designing backdrops that fit whatever theme you want!
Step 3: Customer Transition - When the Finance Department completes the transaction, they will walk the customer back to the sales rep where he or she transitions the customer from the “Buying process to an Ownership Experience”.
Step 4: Setting the Stage - A picture speaks a thousand words. When the customer takes delivery of their vehicle the sales person will hand deliver the keys and take a picture of the customer with their new purchase, capturing a memory, which will set the stage for years of memorable service.
Step 5: Actual Delivery - Shifting the customers focus from the buying process to the ownership of their new vehicle is key to a successful delivery. The stage has been set for a "Picture Perfect Delivery" completion of the sale. This is where DeliveryMaxx assists you in winning the customer for life!